Eligibility & Referring
Eligible clients must:
- Be 65 years or older
- Have difficulty accessing a family physician because of physical, cognitive or social frailty
- Have a valid OHIP card
- Transfer their primary care from their current family physician to the House Calls physician and team
- Live in the House Calls catchment area—i.e., have a postal code that begins with one of the follow combinations of letters and digits: M4G, M4N, M4P, M4R, M4S, M4W, M4T, M4V, M4X, M4Y, M5B, M5G, M5M, M5N, M5P, M5R, M5S, M5T, M6E, M6H, M6C, M6G, M6N, M6S, M6P or M6R.
- Not live in a retirement residence or long term care facility
- Not actively need palliative care at the time of enrollment
- Provide consent to being a patient and taking part in a preliminary assessment.
Application and Referral Process
House Calls referral form (pdf) is available and can be faxed to 416-481-2590. If you would prefer to complete the intake process over the phone, the House Calls’ Team Coordinator is available to assist you. Please do not send referrals via unsecured email.
The House Calls team meets weekly to discuss all new referrals and will contact referral sources directly to inform them of the status of each referral.
Referrals Sources include:
- Hospitals, emergency departments, inpatient social workers and Geriatric Emergency Management (GEM) nurses
- Health care professionals
- Local Health Integration Network (LHIN)
- Community Support Service staff
- Supportive Housing staff
- Family members and caregivers
The referral form can be printed and filled in by hand.
Please fax completed forms to 416-481-2590.
Do not send client information via unsecured email.